Why is the casino not working?

What to do if videos or games don’t start

If you can’t launch a YouTube video, Facebook game, or other media files, try following the steps below.

They can help if:

  • the video or game won’t load;
  • a blank page loads instead of a video or game;
  • instead of a video or game, a gray field appears on the screen;
  • Chrome freezes or returns an error when loading a video or game.

Important! Adobe will stop supporting the Flash Player plugin in 2021. Flash content, including audio and video, will not be played in any version of Chrome.

To learn more, visit the Chrome blog.

Step 1. Enable JavaScript

To run some media files (such as YouTube), you need to enable JavaScript support. Here’s how to do it:

  1. Open Chrome on your computer
  2. Tap the three dots icon in the upper-right corner of the screen
    Settings.
  3. Please selectPrivacy and Security
    Site settings.
  4. Click JavaScript
    Allow sites to use JavaScript.
  5. Go to the site with the video or game. In the upper-left corner, click the “Refresh this page” icon

Step 2. Check extensions, plugins, cache, and cookies

Errors may occur due to installed Chrome extensions or plugins, as well as data stored in the cache or browser history.

  1. Open Chrome on your computer.
  2. Tap the three dots icon in the upper-right corner of the screen
    New window in incognito mode.
  3. Go to the site with the video or game.

Step 3: Update Chrome

Sometimes you need the latest version of Chrome to run videos and games.

  1. Open Chrome on your computer.
  2. Tap the three dots icon in the upper-right corner of the screen
  3. Please selectUpdate Google Chrome. If you don’t have this option, it means that you have the latest version of the browser.
  4. ClickRestart it.
  5. Go to the site with the video or game. In the upper-left corner, click the “Refresh this page” icon

Step 4. Reset your Chrome settings

  1. Open Chrome on your computer.
  2. Tap the three dots icon in the upper-right corner of the screen
    Settings
    Additional ones.

    • On a Chromebook or a computer running Linux or macOS, selectReset your settings
    •  Restoring default settings
    • Reset the settings.
    • On a Windows computer, clickReset settings and remove malware
    • Restoring default settings
    • Reset the settings.
  3. Go to the site with the video or game. In the upper-left corner, click the “Refresh this page” icon

Learn more about how to reset your Chrome settings…

Step 5. Reconnect to the Internet

Sometimes your internet connection settings interfere with running a video or game.

  1. Turn off your computer.
  2. Disconnect the modem and wireless router (if it is a separate device).
  3. Wait about a minute.
  4. Connect your modem and router and wait for the lights to stop flashing.
  5. Turn on your computer.
  6. Go to the site with the video or game. In the upper-left corner, click the “Refresh this page” icon